joya login page main screen
joya login

joya Login — Access Your Account Quickly and Securely

Whether you are on mobile or computer, logging in to joya from any device takes just a few seconds. On this page you will find the login steps, what to do if you forget your password, tips for keeping your account secure, and fixes for common issues — all in one place.

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For ages 21 and above. A minimum age of 21 is required to open an account and play.
Log In

Access your joya account

The form below is built to look like the joya login page. Sign in using the mobile number and password you provided during registration. Enter every detail correctly — uppercase and lowercase letters matter.

Step-by-Step Guide

How to log in to joya from mobile

Logging in from a smartphone is the easiest way. Follow the steps below and you can be inside your account in just one minute.

01

Open your browser

Type the correct joya website address into Chrome, Firefox, or any browser on your phone. A spelling mistake could take you to a fake site.

02

Tap the Login button

You will see a "Login" or "Sign In" button at the top right of the homepage. Tap it.

03

Enter your details

Type the mobile number and password you used during registration. Remember that uppercase and lowercase letters matter.

04

Enter your account

If your details are correct, you will go straight to the dashboard. Check "Remember Me" for faster login next time.

You can log in even faster through the joya App — learn more about the joya App on this page.

joya computer login screen
Desktop Guide

How to log in from a computer

Many people prefer playing joya on a PC or laptop — especially for live casino or cricket betting, a bigger screen is more comfortable. Logging in on a computer is just as straightforward as on mobile.

  1. Type the correct joya URL into your browser's address bar and bookmark it so you can go straight there next time.
  2. Click the Login button at the top right of the homepage.
  3. Enter your mobile number and password. You can use a password manager if you prefer.
  4. Once logged in, you can handle deposits, games, and betting — all from one place on the dashboard.

Installing the joya APK also lets you log in from a separate app window.

joya password recovery process
Password Issues

What to do if you forget your password

If you cannot remember your password, there is no need to worry — you can easily reset it through the mobile number registered with joya.

  • Click the "Forgot your password?" link on the login page.
  • Enter the mobile number registered to your account.
  • An OTP code will be sent to your number — enter it in the designated field.
  • Create a new password. Use a mix of letters, numbers, and special characters to make it strong.
  • Log in with your new password.

If the OTP does not arrive, check your spam folder or wait a moment and try again. If the problem persists, contact joya live chat support.

Security

How to keep your account secure

Keeping your login details safe means keeping your balance and personal information secure. Following the advice below significantly reduces the risk of your account being hacked.

  • Use a strong password: Use a password of at least 8 characters combining lowercase letters, uppercase letters, numbers, and special characters. Do not use your date of birth or name as a password.
  • Never share your OTP: joya will never ask for an OTP by phone or message. If someone asks for your OTP, it is a scam attempt.
  • Recognise the correct website: Be careful of lookalike or phishing sites. Check that the browser address bar shows the correct site address and that the HTTPS lock icon is present.
  • Be careful on public devices: If you log in at a cyber café or on someone else's phone, always log out when done and clear the browser history.
  • Change your password regularly: Changing your password every three to six months is a good habit. Do not reuse old passwords.
  • Keep your email and number up to date: Having an active mobile number and email on your account makes identity verification and account recovery easier.
Phishing Warning

Protect yourself from fake sites

Online fraudsters create fake sites that look like joya. These sites can steal your login details.

Signs of a fake site

  • Slightly different spelling in the URL (e.g. "j0ya" or "joуa")
  • No HTTPS or no lock icon
  • The page looks slightly different or the language feels off
  • Asking for your phone number or OTP without reason
  • Unknown links from social media or messages

To learn more about safe gaming, read the responsible gaming guidelines.

Troubleshooting

What to do if you have login problems

A few common reasons can cause login issues. Most problems can be solved on your own.

Check whether Caps Lock is on — uppercase and lowercase letters matter in passwords. Browser or keyboard app auto-correction can sometimes change your password, so type it manually in the password field. If it still does not work, reset your password.

Entering the wrong password several times in a row may temporarily lock the account for security. In this case, wait a little while or contact joya live chat support directly. The support team helps in both Bengali and English, 24 hours a day.

First check your internet connection. Clear your browser cache and cookies. Try a different browser or device. If you are on mobile data, switch to WiFi or vice versa. If the problem continues, let joya support know.

You can find your account through the email or number you provided during registration. If you cannot remember the correct details, contact joya live chat — they will verify your identity and help you.

This happens when cookies are blocked in the browser. Go to browser settings and allow cookies for the joya site. If you are using private or incognito mode, your session will not stay — log in using normal mode.
joya first deposit bonus — get started
Start Playing

How to get started on joya after logging in

After successfully logging in, you can start playing by making a deposit. The minimum deposit on joya is just ৳300 — you can deposit via bKash, Nagad, Rocket, Upay, or bank transfer. Withdrawals use the same methods, with a minimum of ৳500, and are usually completed within 5–30 minutes.

Your first deposit gets you a 100% bonus of up to ৳5,000 — and the bonus amount can be withdrawn after wagering it 20 times. Example: deposit ৳1,000, get ৳1,000 bonus, balance becomes ৳2,000, wagering requirement ৳1,000 × 20 = ৳20,000.

Join the VIP programme to earn weekly cashback — full details are available on the joya VIP page.

Common Questions

Frequently asked questions about login

Only one account can be created with one mobile number. Trying to open multiple accounts may result in them being closed and bonuses being cancelled. Full details are available on the terms and conditions page.

A regular login only requires your mobile number and password. However, OTP verification may be required when resetting your password, logging in from a new device, or as an extra layer of security. This is for account protection.

In general, logging in to the same account from multiple devices is possible, but if one session is active, another may be logged out automatically. For security, it is good practice to log out from every device after you are done.

Close the site immediately and do not enter any information. The genuine joya site will have an HTTPS lock and the correct URL. Report suspicious sites via joya live chat. If you have already entered your details, change your password right away.

If you are inactive for a set period, your session will end automatically. This is for account security. So when using someone else's device or a public device, log out yourself after you are done, and it is recommended not to save your password.